Sports / App
aj33 is clear about what data we collect, why we collect it, and how you can control it. This policy covers every interaction you have with our platform — from opening an account to completing a transaction — and applies to all supported regions where access is permitted under local law.
When you open an account with us, we collect the information you enter directly — your name, contact details, and the wallet identifiers you link for transactions such as bKash, Nagad, or Rocket. We also collect session data automatically: device type, browser, pages visited, and interaction timestamps. This data serves two purposes. First, it lets us run your account accurately — connecting your wallet, processing your transaction history, and keeping your login secure across sessions. Second, it helps us understand how the platform is being used so we can address issues and improve navigation. We do not sell your personal data to third parties. Where we share data with service providers — such as payment processors or fraud-detection services — we do so only under agreements that restrict their use to the stated purpose. Your bKash, Nagad, or Rocket wallet details are handled as financial identifiers and are not used for any purpose outside your transaction flow. Retention periods follow the minimum needed for account operations and any applicable compliance obligations in the regions where we operate. You may request a summary of what we hold.
This policy applies to all data collected through aj33 and any account session initiated through our platform. It does not extend to third-party websites linked from our pages, nor to the internal data practices of payment providers such as bKash, Nagad, or Rocket. Scope is determined by the point of data collection — if you leave our domain, their policy governs. Availability of any account feature depends on your local law and eligible region.
Any data you submit during registration, login or account updates — including contact details, wallet links and session tokens — falls within this policy. We are the data controller for all account-level information collected on aj33.
Transaction references generated when you deposit or withdraw via bKash, Nagad, or Rocket are logged in your account history. This policy covers how we store and protect those records; the payment provider's own policy governs their side of the transaction.
Browsing activity on aj33 — pages visited, clicks, session duration and device data — is collected through cookies and server logs. You can manage cookie preferences through your browser settings; doing so may affect some account functions.
Game studios whose content appears in our lobby — such as Pragmatic Play, PG Soft or Spadegaming — operate their own data environments. We do not control or speak for their data practices; check each provider's published policy directly.
You have practical options when it comes to the data we hold on you. The clearest path is your account settings page, where you can review the contact details and wallet identifiers linked to your profile and update anything that has changed. If you believe a record is inaccurate — for example, a wallet reference stored incorrectly — you can submit a correction request through our support contact. We will review it and confirm the outcome. You can also ask us to provide a summary of the personal data we hold, or raise a question about how a specific piece of data was collected or used. Requests of this kind are handled through our published support routes and are not subject to a fee. Where access to certain features depends on your local law and eligible region, that condition also applies to data rights: we will tell you plainly if a specific action is not available in your situation. We aim to respond to all data-related requests within a reasonable time, though we do not publish a fixed response window.
Open the account settings page to see the name, contact details, and wallet identifiers currently stored. If anything looks wrong, note the field and contact support with the correction.
Submit a correction request through the support contact route. Include the field name and the correct value. We will confirm once the update has been applied to your account.
If you want to understand why a specific piece of information was collected or how long it will be retained, contact us through the published support route and we will explain the basis for that data point.
If a data right is limited by your local law or region, we will tell you clearly. Contact us to confirm what actions are available to you based on your account region and current access status.
For any question about this privacy policy — including data correction requests, summaries of held information, or cookie concerns — use the contact routes published on the site. We respond through the same channels listed in the account help section. Access and response options depend on your local law and eligible region.
Open the live chat widget from any page on aj33. State that your question is privacy-related so it reaches the right team. This is the quickest route for straightforward account or data queries.
Use the email address published in the site's contact section to submit formal data requests — such as a summary of held records or a correction request. Include your account identifier in the message.
The account help section on aj33 lists current support routes and any region-specific contact options. Check there first if you are unsure which channel handles your type of request.
We apply access controls to account data so that only the systems and personnel that need a piece of information for a defined purpose can reach it. Payment identifiers — your bKash number, Nagad reference or Rocket wallet detail — are stored separately from general account fields and are not exposed in standard account views. Session cookies are used to keep you logged in across page loads; analytics cookies help us understand navigation patterns without identifying you personally. You can clear session cookies through your browser at any time, though this will end your active login. Account security relies on the login credentials you set at registration; we do not store your payment app passwords or PINs at any point. Data we no longer need for account operations or compliance purposes is deleted on a rolling basis. If you want to know the retention period for a specific data type, contact us through the published support route.
bKash, Nagad and Rocket wallet identifiers are stored in a restricted field separate from your general profile. They are used only within your transaction flow and are not visible in standard account exports.
Session and analytics cookies run on aj33. Manage them through your browser settings. Removing session cookies will log you out; analytics cookies can be blocked without affecting your account access.
We keep account data for as long as your account is active and for any period required by applicable compliance obligations. Once those periods pass, data is deleted. Contact support to ask about a specific retention timeline.
If this policy changes in a way that affects how your data is used, we will update the page and note the revision date at the top. Continued account use after a policy update means you have seen the revised terms.
These questions cover what we are asked most often about data handling, account records, payment details and how to reach us. If your question is not here, contact support through the published route.
We collect the details you enter at registration — name, contact information and any wallet identifiers you add, such as bKash or Nagad. We also log session data automatically, including your device type and pages visited. All of this is described in the details section of this policy.
Your wallet details are shared only with the payment processor needed to complete your transaction. That sharing happens under a restricted-use agreement. We do not sell or share your bKash, Nagad or Rocket identifiers for marketing or unrelated purposes.
Start in your account settings page, where your stored contact details and wallet references are visible. For a full summary, submit a request through our published email support route. Include your account identifier so we can locate your records accurately.
Yes. Submit a correction or deletion request through the support contact route listed on this page. We will confirm the action taken. Note that some data must be retained for compliance reasons; we will explain if deletion of a specific record is not possible in your region.
This policy covers data collected on aj33. Game studios such as Pragmatic Play, PG Soft and Spadegaming operate their own environments and their own data practices. We do not control what they collect; check their published policies directly for that detail.
When you close your account, we retain certain records for the minimum period required by applicable obligations in your region, then delete them. Contact support before closing if you want to know which specific data points will be retained and for how long.